Terms of Service
This website is operated by Smithwood London. Throughout the site, the terms “we”, “us”, and “our” refer to Smithwood London. We offer this website, including all information, tools, and services available from this site to you, the user, conditional upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”). These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. By using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.
Any new features or tools added to the store shall also be subject to these Terms. The most current version of the Terms can be reviewed on this page at any time. We reserve the right to update or modify these Terms by posting changes on the website. Your continued use of the website after such changes constitutes acceptance of those updates.
Our store is hosted by Shopify Inc., which provides the online e-commerce platform that enables us to offer our products and services.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence or have provided consent for any minor dependents to use this website.
You may not use our products for any unlawful or unauthorized purpose, nor may you violate any laws in your jurisdiction in connection with your use of the Service.
You must not transmit any viruses, worms, or malicious code. A breach of any Term may result in immediate termination of your access to the Service.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time.
You understand that your content (excluding payment information) may be transferred unencrypted across various networks or modified to meet technical requirements. Payment information is always encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without express written permission from us.
Headings in this agreement are included for convenience only and do not limit these Terms.
SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION
We are not responsible if information on this site is inaccurate, incomplete, or outdated. Any reliance on material on this site is at your own risk. We may modify site content at any time but are not obligated to update any information.
SECTION 4 – MODIFICATIONS TO THE SERVICE & PRICES
Product prices are subject to change without notice.
We reserve the right to modify or discontinue the Service at any time. We shall not be liable for any modification, price change, suspension, or discontinuance.
SECTION 5 – PRODUCTS
Some products may be available exclusively online and may have limited quantities. Returns or exchanges are subject to our Returns & Refund Policy.
We aim to display product images and colours as accurately as possible, but we cannot guarantee that your screen’s display will be accurate.
We reserve the right to limit product sales, quantities, or availability at our discretion. All product descriptions and pricing may change without notice. Any product or offer may be discontinued at any time.
We do not guarantee that products or services will meet your expectations or that errors will be corrected.
SECTION 6 – ACCURACY OF BILLING & ACCOUNT INFORMATION
We may refuse or limit any order placed with us. Restrictions may apply per customer, household, or order, determined by billing/shipping details or payment details.
If we modify or cancel an order, we may attempt to notify you via the contact information provided at checkout.
You agree to provide accurate and up-to-date billing and account information and to update it promptly as needed.
For more details, review our Returns & Refund Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools that we do not monitor or control. You acknowledge that such tools are provided “as is” and “as available” without warranties.
Use of optional third-party tools is entirely at your own risk and discretion.
Future new services or features on the website will also be subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
Certain content or services may include materials from third parties. Third-party links on this site may direct you to websites not affiliated with us. We are not responsible for their content or accuracy.
We are not liable for any harm or damages arising from your use of third-party websites. Please review their policies before making any transactions.
SECTION 9 – USER COMMENTS, FEEDBACK & SUBMISSIONS
If you submit comments, suggestions, or materials to us, you grant us the unrestricted right to use, edit, copy, publish, and distribute them.
We have no obligation to maintain comments in confidence, provide compensation, or respond.
You agree that your submissions will not violate any rights of third parties or contain unlawful, harmful, or misleading material.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES & OMISSIONS
Occasionally, information on our site may contain typographical errors or omissions relating to product descriptions, pricing, shipping, or availability. We reserve the right to correct such errors or cancel orders based on inaccurate information.
We are not obligated to update information except where required by law.
SECTION 12 – PROHIBITED USES
In addition to other prohibitions in these Terms, you are prohibited from using this site or its content for:
- unlawful purposes
- violating regulations or laws
- infringing intellectual property rights
- harassment, discrimination, or harmful behaviour
- submitting misleading information
- uploading malicious code
- collecting personal information
- spam, scraping, or similar activities
- obscene or immoral purposes
- interfering with security features
We may terminate your access for violating prohibited uses.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that the Service will be uninterrupted, error-free, timely, or secure.
You agree that your use of the Service is at your own risk. All products and services are provided “as is” unless expressly stated otherwise.
Smithwood London and its affiliates shall not be liable for any direct or indirect damages resulting from your use of the Service or any products purchased through it.
Some jurisdictions do not allow certain exclusions or limitations, so limitations may not apply to you.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold Smithwood London and its affiliates harmless from any claims arising from your breach of these Terms or violation of any law or third-party rights.
SECTION 15 – SEVERABILITY
If any provision of these Terms is deemed unlawful or unenforceable, that provision shall be severed without affecting the validity of remaining terms.
SECTION 16 – TERMINATION
These Terms remain in effect unless terminated by you or us.
We may terminate your access without notice if we believe you have breached these Terms. You remain responsible for all charges up to the date of termination.
SECTION 17 – ENTIRE AGREEMENT
These Terms, along with any posted policies, constitute the entire agreement between you and us regarding your use of the Service.
SECTION 18 – GOVERNING LAW
These Terms and any related agreements are governed by the laws of the United Kingdom.
SECTION 19 – CHANGES TO TERMS
You can review the latest version of these Terms on this page. Continued use of the site after changes constitutes acceptance of updated Terms.
SECTION 20 – CONTACT INFORMATION
Questions about these Terms should be sent to us at: support@smithwood-london.com